The service pledged

 

 


    

  • 1. My factory is one of national machine-building industry bureau earliest fixed-point production hoisting equipment factories, the enterprise persisted throughout strives for the survival by the quality, strives for the development by the science and technology, regards the user for God's objective.


  • 2. The product design and the manufacture conforms to the national standard complete target which presently carries out, and according to ISO9001 "Quality System Design, Development, Production, Installment And Service Quality Guaranteed Pattern" establishes comprehensively carries out the quality guarantee system. Guarantees carries on in the ISO9001 quality system standard control.

  • 3. The product raw material, necessary according to qualification with the designation corresponding quality pledged the unit purchases, guarantees the product quality.


  • 4. The product quality "three packages", the nature guarantees the time date of 12 months from the use, at the same time does not surpass delivers goods the date 18 months free repairs, replaces the spare parts.

  • 5. Earnestly receives with the processing user reflection quality question, is prompt, dispatches an official to serve quickly the good user.


  • 6. May act according to the user request, carries on in the equipment installs debugging period, my factory faction works experienced engineer to arrive personally the scene free instruction to install the debugging.


  • 7. First promptly provides the spare parts and vulnerable to my factory product measure unit to be used by the preferential price.

  • 8. The product like gives rise to the quality problem, in receives the user to inform the latter 48 hours, may dispatch an official to arrive the scene, in the peculiar circumstance 24 hours arrive the scene.